Privacy Policy
We recognize that your privacy is important and appreciate the trust you place when you shop with us. As valued customers, we are dedicated to protecting your personal information. We’ve developed this Privacy Policy to explain our technologies and to describe how and why we collect, use, and share your information. If you still have questions after reviewing this Privacy Policy, please contact us by email anytime.
BELLADIDI, LLC, sells direct-to-consumers through our website www.belladidi.com (our “Site”). By submitting information through, or otherwise using, our Site, you acknowledge that we may process information in accordance with this Privacy Policy, the privacy preferences you have made known to us, and as permitted or required by law.
1. Information We Collect
We ask to collect certain personal information to provide you the best service and Site experiences. We collect personal information when you interact with us at different touchpoints, including information that can directly or indirectly identify you. As a consumer retail company, we use personal information for a variety of business purposes including sharing it and combining it with other information we might receive from our technologies and other third parties.
We may disclose your personal information to comply with applicable laws, to respond to law enforcement requests, enforce our Terms & Conditions.
Below are categories of personal data information we collect from customers:
1.1. Name and contact details (such as email address, telephone number, and address)
Reason for Processing: Process any orders that you make on our website or over the phone. Send you service messages by email or text, such as order updates. Respond to your questions, and refund and/or return requests. Send you information by email, physical mail, or social media about our products or processes. Fraud prevention and detection. Register you with a BELLADIDI account. Personalize your web browsing experience such as new product alerts. Send you emails when you’ve left items in your cart or when products are back in stock
1.2. Purchase information / history
Reason for Processing: Manage your orders and order history. Ask for your product feedback to monitor and improve our product quality. Send you relevant information via email, physical mail, or social media about our new products. Fraud prevention and detection. Better understand your product preferences to feature relevant information in ads.
1.3. Date of birth
Reason for Processing: To send you special birthday offers
1.4. Payment information (we don’t store this information)
Reason for Processing: To take payment of orders, provide refunds and exchanges. Fraud prevention and detection.
1.5. Contact history
Reason for Processing: Provide customer service and support.
1.6. Personal device information in the form of cookies of your computer, phone, tablet or other device used to access the website including browser and IP address
Reason for Processing: Optimizing your website experience for the best functionality. Presenting you relevant ads as you browse websites and social media platforms. Provide us with analytical data to improve website and advertising performance. Save products you’ve added to your cart.
1.7. Social media comments and photos you post on social media pages where you have mentioned and tagged BELLADIDI
Reason for Processing: To respond to questions and comments about BELLADIDI and our products.
2. Children’s Privacy
Our Site is not intended for children under 13 years of age and we do not knowingly collect or solicit any Personally Identifiable Information from children under 13.
3. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
4. Your Privacy Choices
We permit our trusted business partners and third-party advertising companies to collect your browsing information and browser and/or device identifiers to provide personalized and/or interest-based ads that are relevant to your interests through cookies. These ads may appear on our website, and on other third-party websites and apps. You may take steps to block advertising cookies but note that this does not mean that you will no longer receive ads from BELLADIDI, as these ads are only one form of digital advertising.
If you wish to manage your privacy preferences, please refer to the relevant sections below:
4.1. Accessing, Correcting and Updating Your Information: By creating an account, logging in, or signing in on our Site, you have the ability to view, modify, and update your preferences and settings. Should you have any questions regarding updating or removing your information, you may reach out to us directly using the contact details provided in this Privacy Policy. Please note that in some cases, we may not be able to make changes or delete your information.
4.2. How to Control Your Communications Preferences:
4.2.1. Email: If you’ve subscribed your promotional email communications from us and wish to unsubscribe, you can opt out by clicking the “Unsubscribe” link at the bottom of the promotional email. You will not be able opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the services, technical and security notices).
4.2.2. Direct Mail: If you no longer wish to receive direct mail from us, you may unsubscribe by contacting us directly using the contact details provided in this Privacy Policy. In order to effectively process your request, please make sure to include your complete name, mailing address, e-mail address, and specify the types of communications you would like to opt out of receiving.
4.3. Cookies and Online Advertising: Most browsers accept cookies automatically, but you can block or delete cookies at any time to prevent the collection of your browsing information for purposes of delivering interest-based ads and tracking visitor behavior. If you would prefer not to accept cookies from our website, you can modify your browser preferences to refuse them. To do so, please refer to your browser’s technical settings. Please keep in mind that rejecting or removing cookies could affect the availability and functionality of our services. Please also note that revisiting our Site may re-enable cookies you previously deleted.
5. Do Not Sell or Share My Personal Information
We do not “sell” or “share” sensitive information, but California residents have the right to access or delete their personal information. California residents also have the right to opt out of the sales or sharing of their personal information.
To submit a request to access or delete personal information, please send us an email. Please email us to opt out of the sales or sharing of your personal information for advertising. You may need to take the additional steps to block or delete cookies in your browser’s technical settings.
6. Questions Regarding this Privacy Policy
If you have any questions or suggestions regarding this Privacy Policy, please contact us via service@belladidi.com
This Privacy Policy was last updated on Sep 15, 2023.